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needs modernization

Doc. Schmidbauer is a nice person and can speak English which helped me quite a lot. He seems concerned by his patients' problems, but the lack of modern communication system prevents an adequate follow up of the patient. No website, no reception, no voice mail. You can only take an appointment if the doctor answers the phone while working.
The whole legesenter looks old and in poor condition.
The laboratory assistant seems a bit distracted. She takes the wrong samples, or she looses it, so after one month I was waiting for my results, I had to go there by myself (no phone...) and found out that my analysis could not be processed. I should have started all the analysis again, she said. Instead of doing that, I decided to change legesenter.