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Bad Office, Bjørn is OK, Replacement doctor not so good

I do not recommend this office.

1. Failure to notify patient when doctor is absent or no longer working primarily from office and another doctor has taken his place.
- Improve this problem by notifying patient.

2. Failure to keep contact with patient when replacement doctor has said that he/she would. Direct email to doctor and message sent via web page portal has been sent and unanswered.
- Improve this problem by using a doctor to patient system that works. Instilling more responsibility and empathy in medical schools, establishing inner office conduct for doctors and administrative staff.

3. Reception is extremely poor at taking telephone calls and there is no other way to contact other than a personal visit.
- Improve this problem by allowing more flexibility with phone hours, more staff to answer phone, using systems correctly allowing contact to doctors and patients, posting email address to reception on web page.