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Good doctor but bad reception desk

Helle herself is a nice doctor who listens and ask follow up questions to your situation or problem. Felt save with her.

The reception desk on the other hand has a LOT of room for improvement.

Whenever I'm trying to call the reception I have to wait at least 10 minutes and the longest was 40 minutes! I hang up at that point.

For the first appointment I had to wait 4 weeks and I made it for two different things. When I arrived I had to wait for 20 minutes even tho I was the only one sitting there. When it was finally my turn I was told there was only time for one of my problems.

For the second problem I had to wait another 4 weeks.

Again I had to wait 30 minutes in the waiting room.
Afterwards I was charged twice for the appointment. At this point I am still trying to reach someone at the reception. No luck so far.

If you're considering to swap to Helle keep in mind that you need a lot of patience and time.