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Completely missed appointment

First appointment with this doctor. Was a telephone consultation due to covid, booked for 1020am on Wed 12 May. Time came and went with no phone call. Rang the centre at 1pm and was told he might be running a bit late. 3.30pm and still no phone call, gave up and went for a walk.

Absolutely terrible service. No communication from the centre at all, just ignored. Would give zero stars if possible.