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He refered me to the wrong dr

I ask to do an appointment via call. He called me, couldnt speak proper english (then the best would be if he could say `I cant really help you´ but he tried to translate my exams, I didnt understand anything, I asked him to refer me to my psychiatrist and he refered me to a psychologist which refused his reference because it was not her the right person and after all I had to pay 375kr for nothing.