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My Health and Safety

The practice rarely answers the telephone, the website link from Helse Norge isn’t actually available.
The answer phone message is so quick I couldn’t understand or hear the message.
Charged for a consultation I did receive and charged for a telephone assessment and no response regarding my medical history on Helse Norge or from the doctor regarding test's.
They seem pushed perhaps need more doctors, funding and administrative support. Who regulates the health industry?