Susanne Gotteberg

Dr Gottenberg er helt ok, hverken mer eller mindre. Fikk utdelt henne fordi jeg egentlig vill ha dr. Steine, men hun sluttet. Gottenberg er alltid blid og imøtekommende, men noe upersonlig. Hun kan virke litt distré til tider og litt dårlig forberedt. Føler hun gjør det hun kan med de ressursene hun har for å hjelpe, men usikkerheten hennes lyser litt igjennom når hun hele tiden spør etter min mening. Når jeg er syk vil jeg bare ha et svar og ikke hele tiden bli spurt hva jeg tror er galt. Da kunne jeg likeså godt ha brukt google.

Det er aldri spesiell lang ventetid på å komme inn til henne, da hun jobber ganske effetivt.

Jeg har gått til denne legen 4-5 ganger. Hun overtok praksisen til min tidligere fastlege. Hun virker i og for seg dyktig, grundig og effektiv, ordner med tester, undersøkelser og henvisninger når det trengs. Jeg vil ikke fraråde andre å bruke henne, for hun virker ganske flink og som regel hjelpsom, særlig når ting er relativt uproblematiske og "rett frem". Derimot opplevde jeg henne som mindre god på kommunikasjon om litt mer sensitive ting. Hun virker usikker i slike sammenhenger, går lett i avverge, og kan oppleves som lite empatisk.

Oppsummeringsvis: En ok, og kanskje tilogmed god lege for folk som ikke har så mange utfordringer, eller har klart påvisbar somatisk sykdom. Hovedgrunnen til at jeg bytter er at legekontorets beliggenhet ikke er så praktisk for meg etter at jeg har flyttet, og at jeg av de grunner som er skissert ovenfor ikke forestiller meg at jeg kan opparbeide samme tillitsforhold til henne som jeg hadde til hennes forgjenger.

I had about 3 encounters with her and each one was horrifying experience.

1. I took an annual exam where she was looking up some stuff on the internet to "check something" regarding the procedure while I was laying down... it was awkward. I haven't heard the result in weeks so I called and she "forgot to send it to the lab and it was still there." It took over a month to get the result and I'm still not even sure how the sample was still ok after weeks of "sitting there in the lab"

2. I had an emergency and missed 1 appointment, but because it was my first time in Norway, I didn't know that there was a big charge on the missed appointment. I asked to waive and after a long persuasion, she agreed which was great. But she forgot to waive and I kept getting bills for 2 months.
I also got some 'mistaken' bill saying that I didn't pay for the appointment which I did... so it was so tiresome to deal with all of that for months.

3. Next exam I had, (same kind) she sent a letter saying that there was something wrong with the test and didn't get the result, so I had to come back. But since it wasn't my fault, I didn't expect to pay. The nurse at the desk thought I shouldn't, either but the doctor said that I still have to pay for the new test. She then rudely said "you can just get a new doctor if you want." I could have just paid and take the test but I was so offended by the way she treated me and just changed the doctor right away. But as a doctor she should have advised me to take the test anyways and at least apologize for the mistake in the test.

Also, all other doctors in the legesenter come out and greet patients in the lobby where she's just at the door and shouts the name. It's not welcoming.

I've taken this test for years and I'm a patient who needs to watch and take this test regularly. This is sensitive for me and the doctor had no sympathy whatsoever.

I have never had an issue with test or doctors previously.
I only stayed with her because I actually signed up for a different doctor who had a great review here, but Dr. Susanne was a substitute for the other doctor... and I was just waiting for her to leave and have the other doctor come back. I just found out that now Dr Susanne is the official replacement and that means NEVER coming back to this legesenter and I would advise everyone to stay out.

I'm actually upset that I even have to give 1 star.