Gynekolog Ursula Teufel, Anima AS

Ble ikke møtt bra. Tok meg ikke seriøst og mangel på kommunikasjon underveis i undersøkelsene. Skulle gjerne hatt litt mer omsorg i en slikt yrke.

This message is not about the Dr. but about my first appointment and the reply I got via phone. I am very disappointed by their service, I have been eagerly waiting for my appointment date as my GP informed me. I did not get any email or message on my digipost regarding my appointment. However, I received a penality fee on my digipost not my appointment date. My appointment date was sent on random text message which I did not open it at all, because I thought it is some marketing promotion. I received a phone call at my appointment date and time and was asked if I am on my way. I was surprised and tried to explain may be it was sent on a wrong number. But when she told me the number I saw it has 3 messages and I did not open all 3. Which one is important the penality fee via digipost or the health check-up via unknown number? I have tried to explain to the reception that called me that, I do receive my Dr. appointments on digipost or email. I do not check my message from unknown numbers but she was not willing to accept me.

Jeg har gått hos Dr. Teufel i mange år, og blir hver gang tatt veldig godt i mot. Hun er empatisk, og behandler meg som pasient på en utrolig fin måte. Hun forklarer godt hva hun gjør under undersøkelsen. Nå har det kommet en ny helsesekretær på kontoret, hun tar i mot oss pasienter på en svært imøtekommende og hyggelig måte. Topp karakter fra meg :)

Hyggelig lege som svarer på spørsmål.
Resepsjonisten er, som flere nevner, ikke en solstråle, men hun gjør nå jobben sin.