Markveien Legesenter

I had about 3 encounters with her and each one was horrifying experience.

1. I took an annual exam where she was looking up some stuff on the internet to "check something" regarding the procedure while I was laying down... it was awkward. I haven't heard the result in weeks so I called and she "forgot to send it to the lab and it was still there." It took over a month to get the result and I'm still not even sure how the sample was still ok after weeks of "sitting there in the lab"

2. I had an emergency and missed 1 appointment, but because it was my first time in Norway, I didn't know that there was a big charge on the missed appointment. I asked to waive and after a long persuasion, she agreed which was great. But she forgot to waive and I kept getting bills for 2 months.
I also got some 'mistaken' bill saying that I didn't pay for the appointment which I did... so it was so tiresome to deal with all of that for months.

3. Next exam I had, (same kind) she sent a letter saying that there was something wrong with the test and didn't get the result, so I had to come back. But since it wasn't my fault, I didn't expect to pay. The nurse at the desk thought I shouldn't, either but the doctor said that I still have to pay for the new test. She then rudely said "you can just get a new doctor if you want." I could have just paid and take the test but I was so offended by the way she treated me and just changed the doctor right away. But as a doctor she should have advised me to take the test anyways and at least apologize for the mistake in the test.

Also, all other doctors in the legesenter come out and greet patients in the lobby where she's just at the door and shouts the name. It's not welcoming.

I've taken this test for years and I'm a patient who needs to watch and take this test regularly. This is sensitive for me and the doctor had no sympathy whatsoever.

I have never had an issue with test or doctors previously.
I only stayed with her because I actually signed up for a different doctor who had a great review here, but Dr. Susanne was a substitute for the other doctor... and I was just waiting for her to leave and have the other doctor come back. I just found out that now Dr Susanne is the official replacement and that means NEVER coming back to this legesenter and I would advise everyone to stay out.

I'm actually upset that I even have to give 1 star.

Tok opp en medisinsk problemstilling som ikke ble fulgt opp. Det har senere vist seg at jeg burde fått henvisning for sjekk og tydelig oppfølging.
Kontordamer roter med regninger som feilaktig er blitt sendt til inkasso. Null vilje til å rydde opp.
Lab prøver ble tatt på feil måte og måtte tas på nytt i siste liten.

Alltid vært veldig grei og enkel å forholde seg til. Har et direkte språk, er empatisk men samtidig ikke for tett på. Passer meg ypperlig. Bra dame!

Dette er en lege som tar tak i ting. Som henviser når det er nødvendig. Har lytter å ser deg som pasient. Noe distre til tider. Han kan slå av en spøk, å han er man kan få tillit til. Ventetiden er grusom, så det håper jeg blir forbedret.Venterom er ugunstig for eldre, handikappet og barnevogner. Men alt i alt syns jeg dette er et legesenter jeg blir på.